Limousine operators in the country and across the world are operating in a legacy environment without much of an investment in enhancing customer service, sustainable growth and above all operational integration and excellence. Despite a growing recession and shrinking economy (business volume) there are no leaders setting standards with best business practices.
Customer has limited options for a high quality and efficient service from the LIMO operator.
Very little information available to all the stakeholders through the Reserve to Pay cycle.
Resource utilization (vehicle, driver) and therefore return on assets (ROA) is very low.
People driven environment with redundancy in each step.
Pricing is not used as an effective marketing tool.
Lack of systems prevents teaming and collaboration (internal and external).
Lack of real time enterprise integration results in poor data visibility often leading to ad-hoc business decisions without understating the business impact.
Business is not scalable.
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